Operations Manager

Role Responsibilities: 

Estates and Facilities management  

• Manage and monitor contracts for building and grounds maintenance, cleaning, hygiene, waste management and energy supply, ensuring compliance with statutory requirements and agreed service levels. 

• Lead procurement processes for operational contracts, including tendering, evaluation, renewal and performance monitoring, ensuring value for money and strong contractor relationships. 

• Develop and maintain a rolling programme of planned and reactive maintenance, site inspections and condition surveys to ensure the estate is safe, accessible and fit for purpose. 

• Ensure full compliance with all relevant legal, regulatory and statutory requirements relating to property and facilities. 

Transport 

• Manage the College’s transport fleet in line with Community Transport Association requirements. 

• Ensure all vehicles are legally compliant, well maintained and efficiently utilised. 

• Ensure drivers are appropriately authorised, trained and compliant with statutory and College requirements. 

Health and Safety 

• Act as the operational lead for health and safety across the College. 

• Maintain and regularly review health and safety policies, procedures, risk assessments and compliance documentation. 

• Work collaboratively with the Health and Safety Coordinator to deliver training, guidance and support to staff. 

• Ensure statutory inspections and testing (including fire safety, water quality and electrical safety) are completed and recorded. 

Sustainability 

• Monitor energy consumption and implement initiatives to reduce usage and improve environmental sustainability. 

• Ensure waste management and disposal processes meet environmental legislation and promote recycling and responsible resource use. 

Leadership 

• Line manage the operations team, including estates, transport and health and safety staff. 

• Develop and implement effective operational procedures to support the smooth day‑to‑day running of the College. 

• Manage operational budgets and contribute to financial planning and cost control. 

• Contribute to College-wide planning and improvement initiatives through collaborative working with senior leaders and managers. 

Management Responsibilities 

• Provide effective and professional line management to your team throughout their employment journey. 

• Manage budgets in accordance with organisational requirements and targets. 

• Meet agreed departmental targets and deadlines. 

• Ensure key data and reporting requirements are met. 

• Contribute to the overall management of the College through working collaboratively with other managers on specific projects or to ensure consistent and effective processes. 

• Ensure effective written/ verbal communications within the organisation and with external stakeholders. 

• Demonstrate best practice and ensure the implementation of all college policies and procedures. 

• Ensure the efficient and effective use of all college resources, including staff. 

• Work to continually improve the performance and practices of the organisation. 

• In the event of staff shortages or absence to cover, in accordance with capabilities. 

• Take ownership of own CPD to maintain skills and knowledge required to be at the forefront of own sphere of operation 

General Responsibilities for all Staff: 

• Ensure that all beneficiaries are treated with dignity and respect. 

• Empower students and day service users to maintain their personal independence and confidentiality. 

• Contribute positively to a high-quality teaching, learning, and working environment. 

• Comply with health & safety and safeguarding regulations. 

• Any other reasonable duties commensurate with role as required.